Logging in on Webos
morty
via web
Hey,
I just downloaded the app and am trying to log in. However my
emailaddress has a special character in it ( _ to be precise) and
somehow the input field won't take these characters (only those I
have to enter via the Sym-key, the others work perfectly). It works
fine with other apps, so I guess this must be a problem with spaz?
Any help would be appreciated.
I dont know if this is important, but I am using webos 2.1.0.
morty
Support Staff 2 Posted by Ed Finkler on 23 Aug, 2011 11:59 AM
resolve
Use your username - not your email address - to log-in
3 Posted by morty on 23 Aug, 2011 12:44 PM
Thanks for your answer. This doesnt make a difference though, the same problem there as well.
Support Staff 4 Posted by Ed Finkler on 23 Aug, 2011 02:15 PM
Maybe you could take a screenshot, so I can see where you are trying to enter the underscore? I've never had anyone report this in 2+ years.
Support Staff 5 Posted by jaf0 on 23 Aug, 2011 08:27 PM
my Twitter handle is _jaf0 and I've never had an issue...is the issue in the web browser when you're logging in for the oauth key?
6 Posted by morty on 23 Aug, 2011 09:06 PM
At the moment I'm not even getting to this point. Whenever I click on "Add account" and then "Log in and get Pin" it takes a while and then pops up an error message saying that there was an "error getting a request token from Twitter".
I don't know, maybe there's just something wrong with twitter and their API or so (or even my phone?), because I now also got an error while trying to log in with two other apps with twitter functionality (in normal webbrowser it works).
Support Staff 7 Posted by Ed Finkler on 23 Aug, 2011 09:09 PM
One thing to double check is the time on your device – make sure it's correct. Otherwise, if you get the error about getting a req token, that's something where our initial attempt to contact twitter is failing for some reason on their end.
--
Ed Finkler
Sent with Sparrow (http://www.sparrowmailapp.com/?sig)
Support Staff 8 Posted by jaf0 on 23 Aug, 2011 09:12 PM
I'm running a heavily patched/overclocked/franken'd pre on sprint with 2.1.0 on it; I recall possibly having a similar issue, but I believe it resolved itself. Have you tried rebooting the phone and/or switching to WiFi for the time being?
9 Posted by morty on 23 Aug, 2011 09:17 PM
Then I think the time is the problem. My phone has decided last week, that it wants to randomly choose the current time, no matter how often I correct it.
Thanks for your support! Much appreciated :)
Support Staff 10 Posted by jaf0 on 23 Aug, 2011 09:19 PM
have you tried checking the settings in the Date / time applet? Are network time and network time zone both enabled? If you're roaming, sometimes that may also be an issue. I recall getting funky timestamps on Messages...
11 Posted by morty on 23 Aug, 2011 09:27 PM
I always had them enabled. But then I disabled them because of this weird behaviour, but it didn't make a difference. I'll probably go see and the vendor about this, the phone is not so old yet.
Anyway, it's working now. Thanks again! :)
jaf0 closed this discussion on 23 Aug, 2011 09:40 PM.
Comments are currently closed for this discussion. You can start a new one.
3 people watching.
New Issue
Conversation Started
The discussion is closed
No more actions from Spaz or the discussion starter are required.
Re-open the discussion