touchpad
leo
via web
I have tried 5 times to install and use Spaz on my Touchpad. I get to the point where I'm supposed to enter PIN and get to website where there is noplace to enter Pin. Whattzupp?
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Support Staff 2 Posted by Ed Finkler on 23 Jul, 2011 02:51 AM
I made a video of the authentication process. Let me know if you have further questions.
http://www.youtube.com/watch?v=WiLaMlVtoKQ
3 Posted by lorenlewis on 20 Aug, 2011 10:40 PM
When I click 'log in and get pin' on the hp touchpad it brings to me to a black screen with a smaller outline of the touchpad. The image of the touchpad is black. It does not bring me to a web page as you show in your video
4 Posted by lorenlewis on 20 Aug, 2011 11:18 PM
your video shows the program progressing to a web page at 13 seconds. My hp touchpad goes to a black page with an outline of the touchpad at that point. It does not progress to the web page you show in the video
Support Staff 5 Posted by Ed Finkler on 21 Aug, 2011 02:31 AM
Loren, can you take a screenshot? Otherwise, it sounds like something might be wrong with your device. I'd contact HP support.
6 Posted by lorenlewis on 21 Aug, 2011 11:45 AM
Please see attachments. Had to email them to my laptop then save them to the hard drive before sending htem here via the pc. The screencaps wouldn't attach in this link using the touchpad
Support Staff 7 Posted by Ed Finkler on 21 Aug, 2011 03:18 PM
It looks like you're running the version for webOS phones. Delete that and install Spaz HD from the app catalog.
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Ed Finkler
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8 Posted by lorenlewis on 21 Aug, 2011 03:53 PM
Thanks a lot! You were right. Now working perfect :-)
Ed Finkler closed this discussion on 21 Aug, 2011 05:19 PM.